Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and demographic information (such as your age, gender, hometown, and interests), that you voluntarily give to us when you fill out a contact form, request an appointment, or otherwise contact us.

Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Health Information

Any health or medical information you voluntarily provide through our contact forms or appointment requests is treated as Protected Health Information (PHI) and is subject to our Notice of Privacy Practices in addition to this Privacy Policy.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Schedule and manage medical appointments
• Communicate with you about your care, including appointment reminders and follow-up instructions
• Respond to your inquiries and provide customer support
• Send administrative information, such as changes to our terms, conditions, and policies
• Comply with applicable legal and regulatory requirements, including HIPAA
• Monitor and analyze usage and trends to improve your experience with the site
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Partners and Service Providers

We may share your information with third parties that perform services for us or on our behalf, including appointment scheduling, electronic health records management, payment processing, data analysis, email delivery, hosting services, and customer service. All such third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than to provide services to us.

Protected Health Information

Any disclosure of Protected Health Information (PHI) is governed by our Notice of Privacy Practices and applicable HIPAA regulations. We will not sell, rent, or lease your PHI to any third party.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

5. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

6. Third-Party Websites

The site may contain links to third-party websites and applications of interest, including our patient scheduling portal (powered by Tebra/Kareo). Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.

7. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict our processing of your personal information
• Request a copy of your personal information in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. Note that rights related to your Protected Health Information are governed by HIPAA and our Notice of Privacy Practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: