How Telehealth Works
Getting expert medical care from home is simpler than you think. Here's what to expect.
Book Online
Choose a time that works for you through our secure patient portal. New and returning patients can schedule in minutes. Same-day and next-day appointments are often available.
Connect Virtually
Join your secure video visit from any device — smartphone, tablet, or computer. No commute, no waiting room, no parking. Just you and Dr. Ratliff, focused on your health.
Get Your Care Plan
Receive your personalized treatment plan, prescriptions, lab orders, referrals, and follow-up instructions — all delivered digitally, right to your inbox.
What We Treat via Telehealth
Most primary care and functional medicine services can be delivered effectively through telehealth. Dr. Ratliff provides the same quality of care virtually as in person — with the added convenience of no travel required.
Secure, Private, and Easy to Use
Your privacy is our priority. All telehealth visits are conducted through a HIPAA-compliant, end-to-end encrypted platform. You only need a device with a camera and a reliable internet connection.
HIPAA-Compliant
All visits are conducted through a fully encrypted, HIPAA-compliant video platform that protects your privacy.
Any Device
Connect from any smartphone, tablet, or computer with a camera and internet connection. No special software required.
Flexible Scheduling
Same-day and next-day appointments are often available. Evening and weekend slots may be available upon request.
Digital Records
Your visit notes, care plan, prescriptions, and lab orders are delivered digitally and accessible through your patient portal.